Safe holidays in Madonna di Campiglio

Safety measures to guarantee a dream holiday

Following are SAFETY MEASURES we have implemented to ensure you a dream holiday:

The entire hotel is equipped with a ventilation system for automatic air exchangethere is no air recycling.

In the common areas:

  • Hand sanitizers are available in numerous points of the Hotel
  • Protective masks are mandatory if the distance of 1 meter between guests is not respected; it is possible to remove the mask only once seated.

In the dining room:

  • the daily  menu is available on a QR code, consultable on personal smartphones; for convenience, a printed copy is also exhibited at the reception desk (Traditional menu holders have been eliminated from the dining room thus avoiding multiple contacts)
  • at dinner, our “Antipasti” buffet has been suspended  (in accordance to current protocols) and has been replaced with a selection of antipasti on the menu
  • –  At breakfast, the buffet offers only SEALED products while our fresh delicacies (cakes, croissants, fruit etc) are served by the waiters.

In the rooms:

  • We kindly ask guests to leave the windows open when they leave their room
  • Our housekeeper will enter each room only ONCE daily, for the morning cleaning and disinfection schedule;
    when the procedure has been completed, windows will be closed and NOBODY other than the guest will enter the room again until the following day’s cleaning.
  • The evening turndown service will ONLY be effected if specifically requested by the guest on arrival or by breakfast for the same evening.
  • The minibar is at guests’ disposal – it is purposely left EMPTY (to avoid any possible contact from prior guests); on request, we will be happy to stock it up

In the Wellness Center:

  • Entry to our Wellness Area will be by PRIOR RESERVATION (a limited number of entries are permitted to avoid overcrowding)
  • Guests can conveniently reach the Spa it after having changed, in the comfort of their room, with the bathrobe, slippers and the beige-coloured towel supplied.
  • the following areas are fully operational:
  •       – the swimming pool (where bathing cap use is compulsory) and whirlpool area
  •       – “adult” area with herb sauna, Finnish sauna, refreshment and all relax areas
  •        – massage and treatment areas
    The Turkish bath is currently NOT open (current protocols indicate that the humidity / temperature does not guarantee safety).

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In case of CANCELLATION due to Covid19: as in the past, we will adapt to the Italian government directives, which currently allows that the deposit paid remains valid for the period of 1 year, with the possibility of using it in a different period.

(for reasons other than Covid19: our “standard” Cancellation Policy will be applied).

 

 

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